Frequently Asked Questions

General questions
Steam Ladder is a website where you can view the ranking of all the Steam Profiles. You can search for your own profile and view different rankings based on your stats. Steam Ladder was created by Terry007 and launched in June 2014.
Yes, you can find our official Steam Group here.
Besides our donators and other contributors, Steam Ladder is driven by a couple of volunteers who moderate our Steam Group, bug test our new features or are contributing to Steam Ladder in a great way. You can view our staff here.
Yes you can! Steam Ladder gained a lot of visitors over the last months so we are working on optimizing the website and expanding our database at the same time. If you want to contribute you can donate and unlock some extra perks on your Steam Ladder profile. There are also other ways to help us: disable your ad-blocker on our domain, link your Steam Ladder profile on your Steam profile or invite your friends to our Steam group!
Click here to send us an e-mail.
Data
The Steam API gives us the number of games you have ever played.
You need to specify your country on your Steam Profile on steamcommunity.com. Go to your Steam Profile, click on Edit Profile and fill in the empty fields. You dont need to specify a place.
Profiles are automatically updated every 8 hours. Just visit your profile page to update.
You can report a profile by sending us a message.
Privacy
If you want your profile removed from Steam Ladder, just go to the settings page and click hide profile.
If you set your profile on private or friends-only, only public data will be retrieved.
Donations
If you donated through Patreon you have to link your Patreon account with Steam Ladder. Click here to do that.
If your total donation amount exceeds $55 you will receive the top donator badge.
Total Value is based on the sum of all pledges through Patreon plus any PayPal donations made before we were using Patreon.
Yes, donators that donated when we were not using Patreon yet kept their rewards. You can change your settings here.
Miscellaneous
We are currently not looking for new staff members.
Yes, click here to join our support channel for live support.